Returns & Exchanges

If you're not in love with your piece, you can request a return or exchange within 30 days of delivery.

Conditions

  • Items must be unworn, in original condition, with all tags and packaging.
  • Custom or final-sale items are non-returnable unless faulty.

Return Shipping

  • Change-of-mind returns: Customers are responsible for return postage.
  • Defective or incorrect items: We will cover or reimburse reasonable return shipping costs.

How to Return

  • Email info@baroquehour.com with your order number and reason for return.
  • We'll send you the instructions and return address.
  • Once we receive and inspect your item, your refund or exchange will be processed.

Faulty or Incorrect Items

  • Please contact us within 7 days of delivery with photos of the issue and your order number.
  • We'll arrange a replacement, repair or refund as quickly as possible.